RETURN GUIDELINES

Please note: Shipments and returns are not processed on weekends or public holidays.

RETURN ELIGIBILITY

60 days to return, 120 days to exchange. Within 60 days of delivery, return eligible items for a full refund. Between 61 and 120 days, choose an exchange or a B. Draddy gift card.

  • Items must be unworn, unwashed, with tags attached
  • Applies to purchases made directly through bdraddy.com
  • Custom, decorated, collegiate, boxers, and final sale items are not eligible

COMPLIMENTARY RETURNS COVERAGE

  • When you opt in at checkout, return shipping is included—allowing you to send back any eligible item(s) in your order for a refund or exchange at no additional cost.
  • If you choose not to add coverage, returns are still accepted; however, a $10 processing fee and return label cost will apply.
  • All returns remain subject to the guidelines outlined in our return policy.

INTERNATIONAL RETURNS

B. Draddy accepts returns and exchanges on international orders, including those shipped to Canada.

  • Return shipping costs are the responsibility of the customer
  • Returns must be submitted through our return portal
  • Shipping labels can be purchased through your local carrier
  • Policy applies across all international regions

RETURN PORTAL

Visit our online Return Center to generate a return label and track your return from start to finish.

  • 24/7 access
  • Immediate label generation
  • Real-time tracking updates
  • Streamlined processing

PROCESSING TIMELINE

Please allow up to two weeks from the time your return is received for processing.

  • Up to 14 business days
  • Confirmation will be sent via email once complete

PURCHASE SOURCE

Returns and exchanges are only accepted for items purchased directly from B. Draddy.

  • Direct purchases only
  • Third-party retailer purchases are not eligible
  • Please confirm your purchase source before initiating a return

Contact us

If you have questions or need assistance, please contact us:

Monday - Friday, 9am to 5:30pm EST