Order Processing

  • All orders, including those with expedited shipping, may be processed the following business day.
  • Standard processing time is 2–3 business days; during high-volume periods, it may take up to 7–10 business days.
  • Decorated items are custom-made and require 7–10 business days for processing.
  • Orders are not shipped on weekends or holidays.
  • UPS does not deliver to PO Boxes; shipping to a PO Box may cause delivery delays or additional charges.

Shipping Services

Ship Service Estimated Arrival Fee
UPS Ground* 3-5 Business Days FREE for orders $150+, $10 Charge for orders < $150
UPS 2-Day 2 Business Days $20
UPS Next-Day 1 Business Day $40

*Free shipping offer applies to economy ground shipping methods only.

Contact us

If you have questions or need assistance, please contact us:

Monday - Friday, 9 AM to 5:30 PM EST