Refund policy

60 days to return. 120 days to exchange.

We make our pieces to be worn for years, and we want the decision to keep one to be an easy one.

Within 60 days of delivery: return eligible items for a full refund to your original payment method.

Within 120 days of delivery: exchange eligible items for a different size or style, or receive a B. Draddy gift card for the value of your return. Returns made after 60 days are not eligible for a refund.

To start a return request please click here: Return Portal

Once your request is approved, we’ll send a return shipping label along with instructions on how and where to send your package. Items sent back without first requesting a return cannot be accepted.

You can always contact us for any return question at CustomerCare@BDraddy.com. 

Eligibility
Items must be in the same condition you received them: unworn and unwashed, with original tags attached and in their original packaging. You’ll also need your receipt or proof of purchase. Returns and exchanges apply only to purchases made directly from B. Draddy.

Final sale and non-returnable items
Custom and decorated items, collegiate logo pieces, boxers, gift cards, and items marked final sale cannot be returned or exchanged. Please get in touch if you have questions about a specific item.

Processing fee
Returns without complimentary returns coverage are subject to a $10 processing fee and the cost of the return label, deducted from your refund.

Damages and issues
Please inspect your order on arrival and contact us right away if anything is damaged, defective, or not what you ordered, so we can make it right.

European Union 14-day cooling-off period
Notwithstanding the above, if your order is shipped into the European Union, you have the right to cancel or return it within 14 days of delivery, for any reason and without justification. Items must meet the same condition requirements listed above.

Refunds
We’ll notify you once your return has been received and inspected, and let you know whether the refund was approved. Approved refunds are issued to your original payment method within 10 business days. Please allow some additional time for your bank or card issuer to process and post the refund.
If more than 15 business days have passed since your return was approved, please contact us at CustomerCare@BDraddy.com